Logitech wireless keyboard and mouse losing connection windows#

Hit the Windows Key on the PC’s keyboard.

Logitech wireless keyboard and mouse losing connection windows 10#

The following steps apply to Windows 10 users. As the Logitech M185 Wireless Mouse supports all major Windows Operating Systems (OS), the procedure for accessing the Device Manager may differ slightly. The Device Manager in Windows is where you can check all device statuses and troubleshoot issues.

Logitech wireless keyboard and mouse losing connection driver#

Check the Device Manager for Driver Updates However, during this operation some things can go wrong that requires user intervention.

Logitech wireless keyboard and mouse losing connection install#

Usually, once you insert the dongle and turn on the mouse, the PC will automatically install the necessary software and drivers. If the Logitech mouse still doesn’t register with the PC, you’ll need to check the software settings.Ĭhecking Device Driver and Software SettingsĪfter doing a hardware reset on both the mouse and the wireless dongle, if the PC still doesn’t recognize the device you’ll need to check the software settings.The dongle should slip into the port without a lot of resistance, and if you inserted it correctly, the entire metal part should not be visible from the USB slot. Remove the dongle and push it into the slot as far as is possible, while not applying undue force. It is also possible that you didn’t properly insert the dongle into the USB slot.By using a different USB port, the device may start working again. Some USB ports may stop recognizing devices over time (depending on how other devices configured the port). If the PC still doesn’t recognize the mouse, you can try a different USB slot.Move the mouse on the mousepad to see if the computer recognizes the device. Switch on the mouse before reinserting the dongle into the PC’s USB port. Wait a few moments before replacing the battery. Perform a reset on the mouse by removing the battery (as described in the previous section).During extended periods of use, the PC may no longer recognize the USB dongle.

The Logitech mouse M185 comes with a wireless dongle that fits into one of the PC’s USB slots. This also counts as a hard-reset for the mouse, so if the wireless receiver was the cause of the problem, it could start working after removing and replacing the battery. Then close the compartment and switch the mouse back on to see if it registers with the PC.

Remove the current battery and replace with one you know has power.

If the PC doesn’t detect any movement, try replacing the battery. As these models of mice do not come with an LED power indicator, you’ll need to test the power by moving it and looking for the cursor on the PC’s screen. Move the mouse after placing it on the mouse pad to see if the PC recognizes the device.

Switch the mouse off, wait a few moments and then turn it on again.

If your Logitech M185 is not turning on, you’ll need to verify if the battery isn’t dead and replace it if necessary. While the sensors do not consume a lot of power, if you do not manually switch it off, the battery life will suffer. However, Logitech recommends that you always switch off the mouse during extended periods where it’s not in use. Access the Mouse’s Power SwitchĪlthough the mouse automatically switches off when not in use for a certain time, the optical sensors will detect any movement and switch on the mouse. To reset the mouse’s wireless connection, follow the steps below. If you’re using the Logitech M185 model, there will be no dedicated reset switch available. Resetting the Mouse’s Wireless Radio Connectionĭepending on the product, the mouse may or may not have a reset switch located on the bottom of the device.

To reestablish a connection with the mouse, you will need to reset the connection. When you’re suffering from a Logitech mouse not working, you should start by performing physical checks before moving to troubleshoot the system and device configurations.Īs the Logitech mouse works with a 2.4 GHz wireless receiver, it could be that the wireless radio lost connection with the mouse.

If the device fails to register with your PC, it’s usually easy to troubleshoot and locate the issue. Logitech’s wireless mice and keyboards are easy to use and require little or no setup.